Cloud fax is the current name for a fax service that lives entirely on a vendor's servers, and a HIPAA compliant cloud fax service is one of those whose vendor will sign a business associate agreement for the plan being bought. The word cloud adds nothing to the compliance question; it only says where the stored copy lives. What this page adds is the list of vendors in the Fax Line Index whose pricing pages place them in the HIPAA class, the entry price each prints, the pages it includes and the overage beyond them, so the practice can compare HIPAA compliant fax services on the vendors' own figures.
The class, and how a vendor gets into it
The index groups vendors into three classes that the plan measures: HIPAA compliant fax, fax API and fax numbers. A vendor enters the HIPAA class when its own site states HIPAA compliance for the service, and the index records the exact wording and the page it was read on. The current HIPAA class is Fax.Plus, CocoFax, iFax, WestFax and Documo. Two BAA statements are quoted in the index's licence ledger because they are printed beside a price: WestFax prints a signed BAA on every plan including Solo, and eFax's Business plan card prints HIPAA compliance with a Business Associate Agreement. For the rest, the practice should ask the vendor to confirm the BAA applies to the entry plan and get the answer in writing.
The printed prices, side by side
Fax.Plus prints Basic at $6.99 a month, $83.99 billed annually, with 200 free pages a month, one fax number and one member included, and $0.10 per extra page. CocoFax prints Lite at $9.99 a month, or $4.99 a month billed yearly, with 60 pages a month and $0.20 per additional page. iFax prints Basic at $12.49 a month with 200 pages. WestFax prints $14.99 a month billed monthly, cancel anytime, with 500 pages and 3¢ per extra page. Documo prints $25 a month billed annually with 300 pages, one fax number and one user, and $0.15 per additional page. eFax prints a starting offer of $14.99 with 500 pages a month and $0.07 per page over the plan. Every figure is the vendor's own, read on the date the index shows.
Choosing by pages, not by price
The entry prices differ by a few dollars; the allowances differ by a factor of eight. A dental office that receives insurance correspondence all day can exhaust CocoFax's 60 pages in the first week and pay $0.20 a page for the rest of the month, which makes the $9.99 plan the dearest on the list. The same office on WestFax's 500 pages or eFax's 500 pages would rarely see an overage. A solo therapist sending a handful of treatment plans a month is well served by Fax.Plus at $6.99. The right comparison is the practice's monthly page count against each allowance, with the overage as the cost of guessing wrong, and the BAA as the condition that has to be true before any of it matters.
Questions people ask about hipaa compliant cloud fax service
Is eFax HIPAA compliant?
eFax's Business plan card prints HIPAA compliance with a Business Associate Agreement. The index quotes that statement; the practice should confirm the BAA covers the plan it buys.
What is the cheapest HIPAA compliant cloud fax?
By printed entry price, Fax.Plus at $6.99 a month with 200 pages. Whether it is cheapest for a given practice depends on the monthly page count against the $0.10 overage.
Does cloud fax need any hardware?
No. The vendor's servers answer the calls. The practice needs a browser, an app or a mailbox, and an existing number can be ported in or a new one included with the plan.